- info@gatestone.com
Effective Date: 9/30/2014
Revision Date: 6/1/2024
Gatestone is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website, gatestone.com.
Gatestone takes the following measures to ensure accessibility of our website:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Gatestone’s website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We welcome your feedback on the accessibility of gatestone.com. Please let us know if you encounter accessibility barriers on our website:
We try to respond to feedback within 5 business days.
Gatestone’s website is designed to be compatible with the following assistive technologies:
Accessibility of gatestone.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Gatestone assessed the accessibility of this website by the following approaches:
Accessibility Plan and Policies for Gatestone & Co. Inc.
This accessibility plan outlines the policies and actions that Gatestone & Co. will put in place to improve opportunities for people with disabilities. Statement of Commitment Gatestone & Co. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Accessible Emergency Information Gatestone & Co. is committed to providing clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary. Training Gatestone & Co. will provide training to employees on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees. A signed acknowledgement will be attained for tracking purposes.
Information and communications
Gatestone & Co. is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs. We have feedback processes in place and are committed to providing accessible formats to people with disabilities upon request.
Employment
Gatestone & Co. is committed to fair and accessible employment practices. We will take the following steps to notify the public and employees that, when requested, Gatestone & Co. will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.
Upon return to work from leaves of absence Gatestone & Co. will continue to work with employees who have accommodation needs, and commit to ensuring that needs of employees with disabilities are taken into account.
For More Information For more information on this accessibility plan, please contact Suzanne Huether at:
Phone: 416-969-2187
Email: suzanne.huether@gatestone.com
Accessible formats of this document are available upon request from Suzanne Huether.
Since 1926, Gatestone BPO has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.